Privacy Policy

Jiangsu Comco Outdoor Products Co., Ltd. (“Comco”, “we”, “our”, or “us”) is dedicated to protecting the privacy and confidentiality of corporate buyers, importers, brand partners, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of information gathered through our website and business communications.

1. Operating Entity & Scope

This policy applies to all interactions with Jiangsu Comco Outdoor Products Co., Ltd. (No. 7 Hushan Road, Xuyi County, Huai’an, Jiangsu, China). We operate as a B2B original equipment and design manufacturer (OEM/ODM). We do not market to or directly sell products to individual retail consumers.

2. Information We Collect

When you interact with our platform, request a quotation, or communicate with our engineering and commercial teams, we collect information necessary to evaluate and execute manufacturing projects:

• Inquiry & Project Data: Contact name, business email address, corporate entity, telephone number, destination country/market, target order volumes, and target price points.
• Technical Specifications & File Uploads: CAD drawings, dimensional specifications, design sketches, reference photography, artwork files, and packaging guidelines uploaded or submitted for feasibility evaluation and tooling quotation.
• Automated Technical Data: IP addresses, browser specifications, device identifiers, and page interaction timestamps gathered automatically to monitor service stability, secure our systems against unauthorized access, and prevent spam.

3. Purpose and Legal Basis for Processing

We process business contact and project data solely for legitimate business operations:

• To review product feasibility, compound formulation, mould requirements, and prepare formal commercial quotations.
• To produce, verify, and deliver physical pre-production samples.
• To communicate order execution schedules, quality control test reports, and container shipping documentation.
• To comply with international export laws, regulatory customs declarations, and audit record retention standards.

4. Confidentiality of Technical Artwork & Sketches

We recognize that design sketches, technical drawings, proprietary moulds, and custom branding assets represent valuable intellectual property. All proprietary customer drawings, artwork patterns, and confidential bill-of-materials submitted through our forms or email channels are strictly restricted to internal engineering, sample-making, and production personnel under confidentiality obligations.

5. Data Sharing and International Disclosures

We do not sell, rent, or commercialize your business contact details or project documentation to any third parties. Data is shared strictly on a need-to-know basis with trusted partners essential to order execution:

• Accredited independent testing laboratories (e.g., TÜV, SGS, Intertek) when testing is requested for chemical screening or destination market compliance.
• Licensed freight forwarders, shipping carriers, and customs brokerages for export container booking and documentation.

6. Cookies and Analytical Tools

Our website utilizes basic technical cookies necessary for session navigation, layout performance, and security verification. We do not engage in behavioral advertising networks or cross-site tracking.

7. Data Retention and Security

We retain inquiry information, technical specifications, and production records for periods required to fulfill manufacturing warranties, historical order re-runs, and statutory tax and customs record-keeping regulations. Physical and electronic safeguards are maintained to protect data from unauthorized access, loss, or alteration.

8. Your Rights and Contact Information

You have the right to request access to, correction of, or deletion of your business contact information held in our records, subject to ongoing legal or contractual obligations. For questions regarding this policy or our data practices, please contact us at our registered headquarters or via our contact page.